Privacy Policy

PRIVACY POLICY – spawnzone.org

Effective Date: April 15, 2026

This Privacy Policy explains how spawnzone.org (“we”, “us”, or “our”) manages the collection, use, disclosure, and protection of your personal information when you interact with our platform and utilize our services, specifically the acquisition and trade of gaming skins and virtual items. By accessing our Website, you acknowledge and agree to the practices described in this Policy.

1. Data Controller

The entity responsible for your personal data (the Data Controller) is NEXLIFY EL LTD, registered in England and Wales under company number 17129407. Contact Email: info@spawnzone.org

2. Categories of Data We Collect

We process the following types of information:

● Identity and Contact Information: Name, email address, billing location, and any other details provided during registration or checkout.

● Transaction Records: Details regarding your order history, digital receipts, and successful payment confirmations.

● Financial Information: Payment data processed via secure third-party gateways (we do not store full credit/debit card numbers).

● Steam & Trade Data: Your Steam account identifier, Trade URL, and logs related to item delivery status.

● Technical & Usage Data: IP addresses, browser and device specifications, operating system details, referral paths, and cookie data.

● Communication Logs: Any messages or inquiries sent to our support team or via contact forms.

● Compliance & Verification Data: Documents for identity verification (KYC), proof of residency, date of birth, and other data mandated by regulators or payment partners for AML (Anti-Money Laundering) purposes.

3. Methods of Data Collection

We gather information through the following channels:

● Direct Interaction: Provided by you during account setup, checkout, or support requests.

● Automated Technologies: Collected via cookies and tracking tools as you navigate the site.

● Third-Party Sources: Received from payment processors (e.g., Stripe, PayPal, WooCommerce) and external verification services.

4. Purpose of Data Processing

Your personal information is utilized to:

● Execute and manage orders, including the transfer of CS2 assets via Steam Trade Offers.

● Provide essential updates, transaction notifications, and customer assistance.

● Maintain platform security, perform debugging, and conduct fraud risk assessments.

● Comply with statutory obligations, including tax reporting, accounting standards, AML/CTF regulations, and payment network rules.

● Enforce our Terms of Service and protect our legal rights.

5. Data Sharing and Disclosure

We may disclose your information to:

● Financial Institutions: Acquiring banks and payment processors for fraud screening and transaction processing.

● Service Providers: Technical partners handling hosting, site analytics, and communication tools.

● Valve Corporation: Relevant data shared with Steam to facilitate the completion of trade offers.

● Legal Authorities: Regulators or law enforcement when required by law or to prevent platform abuse. Note: We do not sell your personal data to third parties.

6. Marketing and Communications

● Service Emails: We will send necessary transaction and security alerts.

● Marketing: If you have opted-in, we may send promotional content. You can opt-out at any time via the “unsubscribe” link.

7. Tracking Technologies

We employ cookies to enhance site functionality and analyze traffic. You can adjust your preferences through your browser settings or our on-site cookie tool. Please note that disabling certain cookies may limit your ability to complete trades or purchases.

8. Retention Periods

We retain data only as long as necessary:

● Transaction & Accounting Records: Up to 6 years to comply with UK legal and tax requirements.

● KYC/AML Documentation: A minimum of 5 years, or longer if dictated by financial regulations.

● Support Queries: Retained for the duration necessary to resolve the inquiry and maintain service history.

9. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

● To request access to, correction of, or erasure of your personal data.

● To object to or restrict specific data processing activities.

● To request data portability (transfer of your data).

● To withdraw consent at any time where processing is consent-based. ● To lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Minors: Our services are strictly for users aged 18+. If we discover data collected from a minor, it will be deleted immediately.

10. International Transfers

Your data may be processed outside the UK/EEA by our global payment partners. In such cases, we ensure high-level protection through Standard Contractual Clauses (SCCs) or other recognized legal safeguards.

11. Security Measures and Automated Decisions

We use encryption and strict access controls to secure your data. However, please maintain the secrecy of your login details. Automated Processing: Some transactions are analyzed by automated fraud-monitoring systems. If a transaction is declined automatically, you have the right to request a manual review by our team.

12. Updates to this Policy

We reserve the right to modify this Privacy Policy. Any changes will be published here with an updated “Effective Date.”

Contact Us

NEXLIFY EL LTD
77 Fulham Palace Road, London, United Kingdom, W6 8AF
Email: info@spawnzone.org